Shipping Policy

Processing Time

Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order ships.

Shipping Methods

  • Standard Shipping: 5-7 business days — FREE on orders over $200
  • Express Shipping: 2-3 business days — $24.99

International Shipping

We ship to 30+ countries. International delivery typically takes 7-14 business days. Customers are responsible for any customs duties or import taxes.

Cold Chain Shipping

Temperature-sensitive products are shipped with cold chain packaging to ensure product stability during transit.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us within 48 hours of delivery. We will work with the carrier to resolve the issue.